Terms of service

These terms apply to all orders placed with Shedless Home ("we", "us") at shedlesshome.co.uk. They do not affect your statutory rights as a consumer.

1. Who we are

Shedless Home is a trading name of Karolina Grabska, a sole trader. Address: Bartle House, 9 Oxford Court, Manchester, M2 3WQ, United Kingdom. Email: support@shedlesshome.co.uk.

2. Your order

When you place an order, you receive an email confirming we have received it. Our contract with you is formed when we email you to confirm your order has been dispatched. If we cannot accept your order, for example because of an obvious pricing error, we will tell you and refund you in full.

3. Prices and payment

All prices are in pounds sterling (GBP). UK delivery is free on every order. Payment is taken when you place your order.

4. Delivery

We deliver to UK addresses only. Delivery usually takes 4 to 8 working days, as explained in our Shipping Policy.

5. Cancellations, returns and guarantee

You can cancel and return items within 30 days of delivery, and our 60 day Fur Free or Free guarantee applies to the Shedless Pet Hair Glove. Details are in our Refund Policy.

6. Faulty goods

Under the Consumer Rights Act 2015, goods must be as described, fit for purpose and of satisfactory quality. If they are not, you are entitled to a repair, replacement or refund.

7. Product information

We make every effort to show our products accurately. Small differences in colour may occur because of your screen settings. The Shedless Pet Hair Glove is designed for fabric surfaces such as upholstery, car seats, carpets, bedding and clothing.

8. Our responsibility to you

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach. We are not responsible for loss that is not foreseeable or for business losses. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited by law.

9. Events outside our control

We are not responsible for delays caused by events outside our reasonable control, such as carrier disruption or strikes. If the delay is significant, you can cancel your order for a full refund.

10. Your personal data

We use your personal data as set out in our Privacy Policy.

11. Changes to these terms

The version on our website when you place your order applies to that order.

12. Law and disputes

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If you have a complaint, please contact us first and we will do our best to resolve it.